Education · Stoke-on-Trent & Staffordshire
School Support.
Keeping pupils in education
In-school mentoring, behaviour support and re-engagement work for pupils at risk — delivered alongside pastoral and SEND teams.
Who it’s for
- —Pupils at risk of suspension or permanent exclusion
- —Persistently absent pupils and difficult transitions
- —Pupils needing SEND-aware in-class or withdrawal support
What we do
- —Timetabled one-to-one and small group sessions
- —Behaviour, emotional regulation and attendance work
- —Reintegration planning after suspension
- —Family engagement where home is part of the picture
What good looks like
Improved attendance and fewer behaviour incidents
Reduced suspensions and exclusions
Successful reintegration and transition
For commissioners
Schools can commission weekly provision or short intensive blocks, with termly reports for governors and SLT.
Commissioning information →Referring for School Support
The same clear route whether you're a parent, a school or a commissioning team.
- 01
Enquiry
Same working day
A parent, school, hub or commissioner tells us who needs support. Emergency and crisis requests are triaged immediately.
- 02
Conversation & triage
Within one working day
A practitioner calls to understand need, risk, existing plans and what has already been tried. We say honestly whether we're the right fit.
- 03
Plan & start
Typically within a week
We agree outcomes, frequency, named workers and safeguarding arrangements, then begin delivery with paperwork in place.
- 04
Review & outcomes
At agreed intervals
We measure progress against the agreed outcomes, report in writing and attend reviews or multi-agency meetings as required.
Talk to us about school support
Tell us about the young person, family or setting and we'll tell you honestly what we can offer and when.
- Council approved & on current frameworks
- Reply within one working day
- DBS-checked, safeguarding-trained practitioners
What families say
“My 3 boys go to youth club and have the best time, the staff are lovely and friendly and always make my boys laugh. Also during half term they do amazing day trips and have fun activities planned.”