Mentoring & outreach
One-to-one support for young people navigating complex social and educational challenges, plus detached outreach and youth clubs.
Learn more →Stoke & Staffordshire
Empowering the next generation.
A leading partner for local authorities, schools and family hubs, providing specialist child and family services that drive real change.
Council approved · No obligation · We reply within one working day
Trusted by government & local authorities
Stoke-on-Trent City Council
Staffordshire County Council
Family Hubs
Youth Offending Service
Early Help & Prevention
Local Schools & Academies
Holistic support
Specialist care work
Council-approved emergency care, respite and disability support for families across the region, day and out of hours.
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SEND & EHCP support
Dedicated support for children and young people with EHCP plans, helping them reach the outcomes that matter to them and their family.
Learn more →Youth MentoringCommunity OutreachYouth ClubsFun Days & EventsCare WorkEmergency Care WorkRespite & Short BreaksDisability SupportSEND SpecialistsEarly HelpPreventionMediationSchool SupportTurnaround ProjectsApprenticeships
Find the right support
Who are you looking for support for?
Worried about your child, or need a break?
We support the whole family — mentoring for your child, practical help for you, and short breaks when things feel relentless.
Where to start
Youth MentoringOne-to-one mentoring for young people facing complex social, emotional or educational challenges.SEND SpecialistsExperienced SEND practitioners supporting children and young people with EHCP plans, working alongside schools and families to meet planned outcomes.Respite & Short BreaksPlanned respite and short break support that sustains families caring full time.Early HelpWhole-family support at the earliest point of need, aligned to family hub pathways.
Talk to us about your familyHow it works
From referral to outcome
A clear, predictable process for families, schools and commissioning teams.
- 01
Enquiry
Same working day
A parent, school, hub or commissioner tells us who needs support. Emergency and crisis requests are triaged immediately.
- 02
Conversation & triage
Within one working day
A practitioner calls to understand need, risk, existing plans and what has already been tried. We say honestly whether we're the right fit.
- 03
Plan & start
Typically within a week
We agree outcomes, frequency, named workers and safeguarding arrangements, then begin delivery with paperwork in place.
- 04
Review & outcomes
At agreed intervals
We measure progress against the agreed outcomes, report in writing and attend reviews or multi-agency meetings as required.
Commission with confidence
The assurance your panel will ask for — before they ask.
Framework listed
Council approved and on current frameworks across Stoke-on-Trent and Staffordshire.
Safeguarding led
Named Designated Safeguarding Lead, annual policy review and same-day escalation routes.
Enhanced DBS
Every practitioner enhanced DBS checked, referenced and inducted before contact.
Fully insured
Public and employers' liability cover, with risk assessments for every site and activity.
Outcome reporting
Outcomes agreed upfront, measured at review and reported in writing.
Multi-agency ready
We attend reviews, panels and TAF meetings and work to existing EHCP and care plans.
Trusted
Council & family hub partner
Whole Family Approach
Supporting parents, children & carers together
100%
Council approved provision
Start a conversation
Ready to partner with us for school support, turnaround projects or early prevention? Our team in Fenton is ready to talk.
- Council approved & on current frameworks
- Reply within one working day
- DBS-checked, safeguarding-trained practitioners
What families say
“My 3 boys go to youth club and have the best time, the staff are lovely and friendly and always make my boys laugh. Also during half term they do amazing day trips and have fun activities planned.”